Providing easy access to Regional programs and services

ServiceAccessRegional Council and staff work year-round to enhance resident access to our programs and services. Our one-window approach to service delivery leverages multiple channels to help you find information and support as quickly as possible. If you’re looking for government services in Halton, your Region is only one click, one tap or one call away.

halton.ca

For online tools, service request forms and detailed program information, visit halton.ca.

We update the website daily to ensure our content is helpful and current, from documents and resources to alerts about severe weather and high-impact events. The website is a quick and easy way to check your waste collection calendar, register for events and learn about critical supports.

OneHalton app

To access our most popular information and service requests on your Apple or Android device, download the OneHalton app.

The app optimizes service request forms for yard waste labelsdiaper bag tags, immunization reportingprenatal classes and metal and appliance collection. It also features other waste collection resources, job postings, videos and more to put the Region at your fingertips.

AppleStore GooglePlay

access@halton.ca

If you email us, you will receive the same comprehensive, high-quality service available by phone. Responses will confirm service requests or follow up for additional information, and will always include detailed instructions or useful links. For a written response by the end of the next business day, email access@halton.ca.

311

Our award-winning contact centre is available 24 hours a day, seven days a week to assist you with your questions. To speak with one of Halton’s customer service representatives, call 311 or 1-866-442-5866.

One click. One tap. One call.

In addition to the four primary ways to access our government services, we also serve residents on social media and in-person.

By ensuring easy resident access to professional, consistent, informative and friendly Regional services, we help keep Halton a great place to live, work, raise a family and retire.

As always, if you have any Regional concerns or comments you would like to share, please feel free to email me at gary.carr@halton.ca. You can also find me on Twitter @garycarrhalton, LinkedIn or Facebook. To receive further updates on Regional issues, please subscribe to my quarterly e-newsletter, “The Carr Report”.

How our top credit rating helps keep Halton a great place to live

I am pleased to let you know that for a 29th consecutive year, Moody’s Investors Service has awarded its highest credit rating to Halton Region! This distinction ranks Halton at the top end of Canadian municipalities, indicating an expectation of consistent and positive financial outcomes for the years ahead.

The Aaa rating is the result of an extensive and objective third-party analysis of our financial reports, plans and practices. The Region’s Aaa credit rating allows Halton and its local municipalities to finance major investments at the lowest possible long-term costs by providing continued access to the best capital financing rates available. It ensures we can continue to maximize the community impact of every dollar we invest in the future and is essential to maintaining Halton’s strong long-term financial position.

Halton Region is a transparent, accountable and fiscally responsible government that ensures value for taxpayer dollars. Moody’s report profiles this commitment through its wealth of high praise for the Region, affirming that our fiscal policies continue to support a thriving community.

The report reads:

“Halton’s operating results are supported by strong governance and prudent fiscal policy. The Region has forward-looking operating and capital plans that allow it to address pressures and spending requirements early on. […] Management also adheres to conservative debt and investment management policies, which limit the Regional Municipality’s exposure to market-related risks and helps ensure relatively smooth debt servicing costs. These fiscal management measures are also supported by comprehensive, transparent and timely financial reporting.”  

These strengths are the foundation of our strong long-term financial position, which allows us to deliver high quality programs and services while keeping taxes low. Moody’s analysis confirms that Regional Council and staff continue to succeed by putting residents first, and I am proud that Halton Region has earned this recognition once again.

By maintaining a strong financial position, we help keep Halton a great place to live, work, raise a family and retire. To learn more about the Region’s finances, visit halton.ca/budget.

As always, if you have any Regional concerns or comments you would like to share, please feel free to email me at gary.carr@halton.ca. You can also find me on Twitter @garycarrhalton, LinkedIn or Facebook. To receive further updates on Regional issues, please subscribe to my quarterly e-newsletter, “The Carr Report”.

Halton Region Small Business Centre Provides Support and Networking for Entrepreneurs

At Halton Region, we are committed to helping local entrepreneurs succeed. We work with all levels of government and community partners to support small business enterprises in Halton. Our Small Business Centre offers free consultations, networking opportunities and educational sessions to support entrepreneurs, youth and newcomers looking to start, run and grow businesses in Halton, which helps our economy thrive now and in the future.

Here are some exciting entrepreneurial events coming up in March:

  • Wednesday, March 8: International Women’s Day Networking Breakfast

    Halton Region’s Small Business Centre is proud to participate in this international event that recognizes the social, economic, cultural and political achievements of women and women entrepreneurs globally.

    This year’s theme, “Entrepreneurship Across the Generations,” addresses the various expectations and needs of women entrepreneurs at different stages of their careers. The event offers women a chance to connect with peers, learn from each other, and provide support and inspiration through shared examples of success. The event is held in partnership with the Ontario Ministry of Economic Development and Growth.

  • Tuesday, March 28: Foodiepreneur Event

    The theme for this year’s event is “The Business of Food” where attendees will learn the best recipe for starting and running a successful food business.

    Attendees will hear from local spotlight speakers about their personal experiences with their foodie businesses. They will also learn about food safety rules and regulations, required licenses and permits; and find out more about funding opportunities, connections to local farmers, and the hot topic of ‘commercial kitchens.’

With its high standards of living, strong local economy and quality public services, Halton is one of the best places in Canada to grow a business. I encourage you and your small business to register for upcoming events and learn why more and more businesses are choosing to locate and grow in Halton Region.

To register for upcoming events or learn more about the programs and services available through the Small Business Centre, please visit halton.ca/smallbusiness.

As always, if you have any Regional concerns or comments you would like to share, please feel free to email me at gary.carr@halton.ca. You can also find me on Twitter @garycarrhalton, LinkedIn or Facebook. To receive further updates on Regional issues, please subscribe to my quarterly e-newsletter, “The Carr Report”.

2017-2018 Internship and Apprenticeship Program

Halton Region is now accepting applications for our Internship and Apprenticeship Program!

Halton’s internships are an excellent opportunity for recent post-secondary graduates to get paid, meaningful experience in their fields for a period of one year. The program is designed to provide interns with mentorship from seasoned professionals and teach them how municipal governments build strong communities.

The program launched in 2016, and our current 16 interns have contributed to a wide range of important projects while developing skills that will help them achieve their career goals. This year, the program will build on its remarkable success, once again offering positions across all Halton departments:

  • Chief Administrative Officer’s (CAO’s) Office
  • Finance
  • Health
  • Legislative & Planning Services
  • Public Works
  • Social & Community Services

Every intern at Halton Region will help support or enhance our essential programs and services, allowing them to personally contribute to the high quality of life in our community. We are proud of the great things our 2016 interns have achieved so far, and I look forward to meeting the motivated, high-performing young people who will start their careers with us this year.

To be eligible, prospective interns must have graduated or will graduate with a recognized post-secondary degree, post-graduate certificate or diploma between January 2016 and June 2017. The positions will run from May 2017 to May 2018. The application period will end February 26.

The Internship and Apprenticeship Program supports and attracts emerging talent, and is just one way the Region helps young workers to succeed and advance their careers. To learn more about the Internship and Apprenticeship Program, visit halton.ca/internship. To apply for internship positions or view other job postings at Halton Region, visit halton.ca/jobs.

As always, if you have any Regional concerns or comments you would like to share, please feel free to email me at gary.carr@halton.ca. You can also find me on Twitter @garycarrhalton, LinkedIn or Facebook. To receive further updates on Regional issues, please subscribe to my quarterly e-newsletter, “The Carr Report”.

Explore Halton Region this Family Day

To celebrate Family Day on February 20, 2017, bundle up and get outside and enjoy the many activities and adventures Halton Region has to offer. Take in the beauty of our natural surroundings and the wide variety of activities available to us in our own backyard. There is something for every member of your family to see, do and experience across Halton Region.

It may be chilly outside, but it’s the perfect time to enjoy Halton’s stunning landscapes. Explore Conservation Halton for an active, fun day of sleigh rides at Mountsberg to skiing and snowboarding at Glen Eden. If snowshoeing or hiking is your thing, visit Bronte Creek Provincial Park or Crawford Lake to explore the many trails in the area. Halton Region is also home to a large portion of the Bruce Trail, Canada’s oldest footpath. The region offers a number of hiking trails and skating rinks for you to enjoy.

If the great outdoors is not your thing, take in a show at one of Halton’s great theatres. Find a performance at:

If shopping is on your list of things to do, explore the Toronto Premium Outlets, downtown areas and shopping districts in each of our municipalities. Visit local shops and see what unique finds await you.

In addition to the various outdoor activities, each of Halton’s municipalities has plenty of fun planned. For local schedules and events visit your municipality’s website:

Halton is a great place to live, work, raise a family and retire, and is a perfect destination for your Family Day activities. For a complete listing of all winter activities, visit halton.ca/winter. Also, a reminder for residents that all Halton essential services will remain available on the Family Day holiday. For more information, please visit halton.ca/closures or dial 311.

As always, if you have any Regional concerns or comments you would like to share, please feel free to email me at gary.carr@halton.ca. You can also find me on Twitter @garycarrhalton, LinkedIn or Facebook. To receive further updates on Regional issues, please subscribe to my quarterly e-newsletter, “The Carr Report”.

Halton Region named top employer for sixth year in a row

Halton Region takes pride in being a great place to work and our commitment to attracting a talented and dedicated workforce is reflected in the high-quality service we provide to residents. This is why we were honoured to learn that Halton Region was named one of the Greater Toronto Employers for 2017 by Mediacorp Canada Inc.

The annual competition measures a wide range of criteria, identifies organizations offering exceptional working environments that promote employee engagement and success.

Professional development opportunities and a competitive compensation package were among the reasons why Mediacorp selected Halton Region as a top employer. This included:

  • a newly-launched internship and apprenticeship program;
  • summer student and co-op opportunities;
  • retirement planning assistance and a defined pension plan; and
  • maternity and parental leave benefits.

I am proud of all our staff at Halton Region. We have a diverse workforce that is committed to job number one—making Halton a great place to live, work, raise a family and retire.

To learn more about career opportunities at Halton Region, visit halton.ca/jobs. For information about the Greater Toronto’s Top Employers 2017 competition, visit canadastop100.com/toronto/.

As always, if you have any Regional concerns or comments you would like to share, please feel free to email me at gary.carr@halton.ca. You can also find me on Twitter @garycarrhalton, LinkedIn or Facebook. To receive further updates on Regional issues, please subscribe to my quarterly e-newsletter, “The Carr Report”.

Winter safety starts with you

Tips on how to stay safe in the cold, at home and on the roads

We are well into winter and it is a good time to review basic safety tips that can help you and your family stay safe during the cold winter months. If you are headed outdoors or on the road, you will want to pay close attention to the weather to ensure you are prepared for the temperature and weather conditions. Halton Region issues cold warnings when the temperature drops below -15 degrees Celsius (without wind-chill), or when weather conditions are severe enough to warrant alerting the community to the risks involved with prolonged exposure.

Anyone can be affected by extreme cold-related weather conditions, depending on how long one is exposed to cold conditions and exertion levels. Those especially at risk include: adults over the age of 65, infants and young children, people who work outdoors, people who exercise outdoors (hikers, skiers) and people who have limited resources to house or protect themselves. During extreme cold, call or visit friends and neighbours who may be at risk and keep pets inside.

Protect your health

  • Plan ahead and check the weather forecast.
  • Cover exposed skin using multiple layers of loose-fitting clothes with a wind-resistant outer layer, a hat, mittens, and scarf.
  • Dress appropriately when going outside. Frostbite can occur within minutes.
  • Always be on the lookout for signs of frostbite and hypothermia.
  • Prepare emergency kits for your home and car.
  • Sign up for automatic cold warnings.

For more information on cold warnings and what you can do to protect your health, visit halton.ca/cold.

Protect your home

Every winter, some Halton residents experience water outages or frozen water pipes, service lines or meters. To reduce this risk during cold temperatures:

  • remember to shut off and drain pipes leading to outside faucets;
  • ensure doorways to basement areas and crawl spaces with water meter and plumbing are opened enough to ensure the temperature in these areas remains warm;
  • do not set your household temperature too low at night or when the house is vacant; and
  • wrap foam pipe insulation around pipes most susceptible to freezing (e.g., near outside walls, under kitchen and bathroom cabinets, in crawl spaces and attics).

For more tips on avoiding frozen water pipes, visit halton.ca/frozenpipes.

Protect yourself on the roads

Plan ahead for winter driving to ensure your trip is a safe one.

  • Clear snow and ice from all windows, lights, mirrors and roof and make sure that you have plenty of windshield washer fluid and that it is rated to -40oC or lower.
  • Plan your route ahead of time. Let someone know of your destination and expected time of arrival. Bring a map and be prepared to take an alternate route.
  • Always keep your gas tank at least half full.
  • Bring a cell phone.
  • Use winter tires.
  • Make sure there is enough space between you and other cars.
  •  Keep a winter driving survival kit in your car that includes booster cables, washer fluid, emergency flares, a survival candle, blanket, first aid kit and highway help sign.

To learn more visit halton.ca/winterdriving and halton.ca/beprepared.

Being prepared is the most important step you can take to stay safe this winter. I wish you all a safe and healthy winter season!

As always, if you have any Regional concerns or comments you would like to share, please feel free to email me at gary.carr@halton.ca. You can also find me on Twitter @garycarrhalton, LinkedIn or Facebook. To receive further updates on Regional issues, please subscribe to my quarterly e-newsletter, “The Carr Report”.